Shipping and Delivery Policy
Domestic Delivery – Charges and Timing
- Delivery Charges will be calculate based on the final weight,volume and pin-code of the package.
- Domestic orders are delivered within 7-10 business days between Monday to Saturday.
If you’re a logged in user, simply head to the ‘Track Order’ section in the footer to track your order.
Should you have any questions about your order dispatch, we’re just a quick email or phone call away.
Ph. No: 9811040040
Email ID: kaushal@kaushalinternational.com
Orders are processed from our warehouse in Noida, India.
Orders will be delivered to the shipping address you submit at checkout.
Within India, we ship through registered courier company ‘Shiprocket’. Our delivery partners will attempt to deliver the package thrice before they return it to us. The customer will have to pay extra after the 3rd delivery attempt.
Please provide a mobile number that you are available at, and your complete shipping address including the pin-code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.
Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order (if it does not fall under the free shipping criteria).
Shipping Terms & Conditions
- Any cancellation of the order may deduct shipping charges on the balance order.
- Standard Deliveries Will be Delay on Sundays and Public holidays.
Once the item dispatched from your end reaches our warehouse, the replacement product will be shipped out to you and will reach you in our standard delivery time i.e. 6-8 working days for domestic shipments.
Payment
We accept the following modes of payment for domestic transactions:
- Credit cards – Mastercard, Visa and American Express
- Net Banking – all major banks
- Debit Carts – all major banks
- Wallets
To use these online, simply enter the unique code provided when you check out. If your order value exceeds the balance amount on the credit note, the balance must be paid at checkout.
Terms of use for your credit note, gift card or voucher:
- To apply a credit note, login from the same email ID to which the note has been issued.
- A gift card cannot be cancelled so ensure you enter the correct details of the recepient.
- Multiple gift cards and credit notes can be used together to pay for a single order. The same credit note can be used until the balance gets over.(still under discussion)
- No two vouchers can be clubbed. However, you may club a voucher with a credit note or gift card.
- Vouchers will not be applicable during any periods of special pricing or sale.
- Discount vouchers will not be applicable on limited edition collections.
- Validity of credit notes, gift cards and vouchers cannot be extended.
If the payment was made using a credit note/gift card, a refund against the purchase will be in the same form.
Exchanges and Returns
We endeavor to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. If you are not happy with your purchase, please see options for returning or exchanging any of the items.
- Credit notes for any returns or exchanges will only be sent to the registered email address or the email address has been used to make the purchase.
- Replacements will be offered based on availability of product. If we don’t have the replacement product, we’ll be happy to offer you a credit note.
- Proportionate shipping will be refunded in the form of credit note only if it meets our conditions for a free return i.e. a quality or wrongly delivered product.
- We are unable to entertain requests to replace a product with a different product, even if the price is the same.